When I start a new project, I immediately go into research mode. I spend hours looking at other sites, products, and apps to see if the purpose of the product is clear.
How To Move From Imitation To Innovation
Designing Anticipatory Experiences & Why Designers Need To Be Business Literate
The start of any year is a great time to think about the direction UX might be going. UX is an ever changing area and one that can be different one week to the next. Here I share some of my thoughts on where I think UX might be steering towards in the coming year.
Are You Stuck In Research Mode?
One of the reasons why I love user experience so much is because it involves solving a lot of problems. One thing I’ve been thinking a lot about lately is:
It doesn’t matter how you get to the conclusion – you just need to get there.
When we’re trying to solve a problem, there isn’t one way to approach it. In the end, the most important thing is that we solve it.
Why The Role Of A UX Designer Is Changing…Not Going Away
Last week I told you about how I’m not really into resolutions and how I much prefer setting a focus or theme for each month (read more in this blog post). My January theme is “productivity” and so far it’s going really well.
My Periscope About Pill Pack & Why Great User Experience Designers Think Beyond The Screen
Recently I told you about PillPack (read the previous post) and why I think they are really doing a great job about designing a system that improves the experience of both pharmacists and patients.
I realized that there are a lot of lessons we can learn from PillPack so I wanted to actually show you it and go a little deeper. So, I did my very first Periscope a few days ago to show you more about PillPack.
Everyday UX: My Review of PillPack, A New Online Pharmacy
Think back to the last time you had to take medication. Did you actually take it exactly as prescribed? Or, did you miss a few doses or perhaps just stop taking it before the last dose?
There’s a good chance that you don’t take every single dose. In fact a 2015 study by market research firm Kenton Global found that 80% of Americans miss taking their medications.
Podcast: My interview with This Is Product Management
Product Management is a critical component to creating a great product. Product management teams help ensure that a product is headed in the right direction – the direction that meets the market needs.
Product management works with all teams involved in the product development process to understand requirements, resources, opportunities, obstacles and how together we can all create the best product possible.
My 3 Year Business Anniversary & One Big Business Lesson Learned
Three years ago today I quit my job at a startup in NYC and ventured off on my own. It was the best decision I ever made. It’s hard to believe I’ve been running my own user experience design consulting business for three years. As a kid, I never ever considered entrepreneurship, but the older I get, the more I realize it really suits me.
During those three years, I’ve learned a lot. How to deal with clients, how to give and receive feedback, how to set up my own retirement accounts, and many other important but not sexy things. But there’s one key business lesson that stands out to me.Continue reading
3 Ways Storytelling Can Improve Your Product Development Process
There’s a lot of talk about storytelling in these days. But a lot of it is quite cliché. The focus of storytelling in business has become very out of balance.
Most of the ideas about storytelling in business focus on using storytelling to craft a story for your customer – a story that’s marketing focused.