My Periscope About Pill Pack & Why Great User Experience Designers Think Beyond The Screen

Recently I told you about PillPack (read the previous post) and why I think they are really doing a great job about designing a system that improves the experience of both pharmacists and patients.

I realized that there are a lot of lessons we can learn from PillPack so I wanted to actually show you it and go a little deeper.  So, I did my very first Periscope a few days ago to show you more about PillPack.

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Everyday UX: My Review of PillPack, A New Online Pharmacy

Think back to the last time you had to take medication. Did you actually take it exactly as prescribed? Or, did you miss a few doses or perhaps just stop taking it before the last dose?

There’s a good chance that you don’t take every single dose. In fact a 2015 study by market research firm Kenton Global found that 80% of Americans miss taking their medications.

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Podcast: My interview with This Is Product Management

Product Management is a critical component to creating a great product. Product management teams help ensure that a product is headed in the right direction – the direction that meets the market needs.

Product management works with all teams involved in the product development process to understand requirements, resources, opportunities, obstacles and how together we can all create the best product possible.

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My 3 Year Business Anniversary & One Big Business Lesson Learned

3 Year Business Anniversary One Big Lesson Learned

Three years ago today I quit my job at a startup in NYC and ventured off on my own. It was the best decision I ever made. It’s hard to believe I’ve been running my own user experience design consulting business for three years. As a kid, I never ever considered entrepreneurship, but the older I get, the more I realize it really suits me.

During those three years, I’ve learned a lot. How to deal with clients, how to give and receive feedback, how to set up my own retirement accounts, and many other important but not sexy things. But there’s one key business lesson that stands out to me.Continue reading