My Periscope About Pill Pack & Why Great User Experience Designers Think Beyond The Screen

Recently I told you about PillPack (read the previous post) and why I think they are really doing a great job about designing a system that improves the experience of both pharmacists and patients.

I realized that there are a lot of lessons we can learn from PillPack so I wanted to actually show you it and go a little deeper.  So, I did my very first Periscope a few days ago to show you more about PillPack.

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Podcast: My interview with This Is Product Management

Product Management is a critical component to creating a great product. Product management teams help ensure that a product is headed in the right direction – the direction that meets the market needs.

Product management works with all teams involved in the product development process to understand requirements, resources, opportunities, obstacles and how together we can all create the best product possible.

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4 Reasons Why Your Wireframes Should Have Real Content

4 Reaons Why You Should Use Wireframes In Your Content

A picture is worth a thousand words. But sometimes, a picture isn’t enough. There’s a story behind every picture that often requires context that a picture alone can’t provide.

In user experience design, wireframes are our pictures. Wireframes help convey what bulky requirements documents used to convey. A lot of teams don’t even make requirements documents that are hundreds of pages long anymore. But, I’ve been doing user experience for long enough to know sometimes wireframes are not enough.

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Designing for people who did NOT grow up with the Internet

* I originally wrote this post for Medium.

I recently spent a few days visiting family in Florida. Inevitably, a few days into the trip, I had a list of tech-related things that people needed help with. In fact, I became the family appointed Apple Genius…but I’m sure none of you can relate to that (wink, wink)!

As a user experience designer, you haven’t lived until you’ve trouble-shooted tech problems for your family or tried to teach them easier ways to do things.Continue reading